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We are offering drop-in appointments across most developments; however, should you wish to have dedicated time with our sales advisor, we encourage you to book ahead. Come and visit us.

Your buying journey with Ashberry Homes

Building homes to be proud of with customers at the heart of everything we do.

A beautiful journey awaits

A beautiful journey awaits

When you buy with Ashberry, you can expect only the highest level of care from your initial enquiry through to moving day and beyond. Our customers are at the heart of everything we do – that’s why, with every home that we build, we strive to create a place that people are proud to live in.

We will:

  • Give you expert, bespoke advice
  • Keep you informed and guide you along your journey
  • Ensure you have a great homebuying experience

The Ashberry journey


The building stage

At every point of your journey with us, from reservation to completion, we ensure that you are fully informed. With Ashberry, you’ll know exactly what’s happening and when.

Meet the builder

Shortly after you reserve, we offer you the chance to meet the Site Manager (or Assistant Site Manager) responsible for your new home. This is the perfect opportunity to get some insight into the build process and have any queries answered by one of our experts.

Pre-plaster visit

When your Ashberry home is nearing the pre-plaster stage, you’ll get another chance to meet the site team, this time inside of your new home. The Site Manager will give you an ‘Ashberry Homecare’ booklet and ensure that you’re fully aware of the next steps – you’re in safe hands.

Couple (male and female) laughing

Home demonstration

In advance of your completion date, you’ll be invited to attend a Home Demonstration. Here, your Site Manager will acquaint you with all the aspects of your new home, and provide you with the chance to ask any additional questions. It’s nearly time to settle in to your new Ashberry home…

Did you know
what goes into an Ashberry home?

shrubbery
trees

304 trees and 4,180 shrubs planted per development

doing our bit to give back to the environment.

trees

816 roof tiles per house

on an average development, there are enough roof tiles to take you across the Strait of Dover to France – with a few miles to spare.

820m electrical wiring length per house

if you laid 16 Olympic swimming pools lengthways, one after the other, you still wouldn’t reach this.

8,736 bricks per house

on an average development, there are enough bricks to take you from London to Manchester.

211m pipework length per house

that’s as long as two Premier League football pitches combined.

house

Up to 14 types of plant per site

from forklifts, excavators and bulldozers, to cranes, dumper trucks and telehandlers, a variety of heavy machinery and equipment are used on a development.

digger

31 contributing tradespeople per house

excluding site management, this is how many individuals help to build your home.

men

Up to 30 trades on a site

groundworkers and bricklayers, scaffolders and electricians; these are just a few of the many different trades making an Ashberry development possible.

man
van

304 trees and 4,180 shrubs planted per development

from forklifts, excavators and bulldozers, to cranes, dumper trucks and telehandlers, a variety of heavy machinery and equipment are used on a development.

816 roof tiles per house

on an average development, there are enough roof tiles to take you across the Strait of Dover to France – with a few miles to spare.

820m electrical wiring length per house

if you laid 16 Olympic swimming pools lengthways, one after the other, you still wouldn’t reach this.

8,736 bricks per house

on an average development, that’s enough bricks to take you from London to Manchester.

211m pipework length per house

that’s as long as two Premier League football pitches combined.

Up to 14 types of plant per site

from forklifts, excavators and bulldozers, to cranes, dumper trucks and telehandlers, a variety of heavy machinery and equipment are used on a development.

31 contributing tradespeople per house

excluding site management, this is how many individuals help to build your home.

Up to 30 trades on a site

groundworkers and bricklayers, scaffolders and electricians; these are just a few of the many different trades making an Ashberry development possible.

*average number, based on Ashberry data

The House to Home experience

House to Home provides an ideal chance to discover all of the processes that go into building your home, with site managers on hand to give their expert advice while you tour the property.

Peek behind the scenes and find out more about the craftmanship Ashberry puts into each and every home, from the materials used and the placement of fixtures, to our modern construction methods and sustainable practices. 

Man entering home with Ashberry sales advisor

The Ashberry journey

Making your moving process a breeze

On the day of legal completion, you can be calm in the knowledge that everything will go smoothly. Our friendly sales advisor will be on-site to welcome you and present you with the keys to your new home, along with an environmentally friendly gift box.

Your Ashberry journey doesn’t end here though – we will continue to make courtesy calls and visits while you settle in, to ensure that you’re delighted with your new home and the service from our team.

24-hour emergency support

We’re available whenever you need us – contact customer care any hour, any day.

The customer service we received from Ashberry Homes really was second to none. There’s not one negative thing that I can say about my new home."

Elaine Hicks, Ashberry homeowner at Pirton Fields

More customer stories

Caring for our customers throughout your journey

At Ashberry, our customers are at the heart of everything we do. Throughout every stage of the homebuying process – whether you’re considering buying an Ashberry home, you’re currently on your homebuying journey, or you’ve already moved in – we strive to give you personalised, expert support. Whatever your need, we’re just a click or a call away.

Customer support
Mother and father playing with son and daughter

Caring for our customers throughout your journey

Find your perfect Ashberry home

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